Fun HQ

collection & delivery

Collection & Returns

Please be aware most of our equipment is LARGE and will require a ute or trailer for transport. Consider your transport carefully as unfortunately we cannot offer refunds on booked items, however we do offer a delivery service. Please enquire when you make your booking.

Our open hours for collection and return of our play equipment are as follows:

Collection and Return Days / Times (Weekend Hire):

Collection: Friday 2pm - 6pm (By appointment)
Saturday - By appointment

Returns: Sunday - By appointment
Monday 4-6pm
Other days by appointment

Please let us know what time you will be collecting and returning your order.

If you do not return the equipment during the mutually agreed times you will forfeit your bond.

Delivery

Delivery has a minimum fee of $20 and is calculated on a per km basis from our Hamilton Hill premises to your location (according to Google Maps).

  • 0-10kms = $20
  • 11-20kms = $40
  • 21-30kms = $60
  • Further than 31kms = please enquire
  • Delivery Days/ Times:

    Saturday and Sunday: 8am - 6pm
    Public holidays: 9am - 5pm
    On other days we will do our best to accommodate your needs.

    Hire period on delivered equipment is for the duration of your party, with a minimum of 3 hours and a maximum of 9 hours. For events in a park, community hall or private venue we will work with you to ensure items are delivered when you have access and collected before you need to vacate.

    Please note set up and dismantle are not included in the delivery price. However, if needed we can set up and offer supervision for large events, please enquire.

    Please see our “Terms and Conditions” for information about reasonable access as a high-risk fee or cancellation may incur. Along with extra charges if items (such as balls in bags) are not ready for collection or are not clean.

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